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SHIPPING & DELIVERY

COVID-19 UPDATE: it can take up to 7 days for your order to process, thank you for understanding. The delivery times currently provided by Canada Post are not guaranteed during this time and are estimates. Once your order has shipped, we will email you with a tracking number. Please use your tracking number with Canada Post or USPS for updates.

We ship within Canada and the United States. All orders are shipped via Canada Post. 

PROCESSING TIME: All orders are shipped within 3-5 business days (Monday - Friday). If there is a delay or if a product is temporarily out of stock, we will notify you immediately by email.

CANADA - Shipping is $9.99 and FREE on orders of $85.00 or more. When your order ships, a tracking number is provided. 

USA - Shipping is $13.99 and FREE on orders of $100.00 or more and a tracking number is now provided when it ships. For rush delivery, Expedited and Xpresspost are available (not included in free shipping offer). Please note in some rare cases, packages may experience delays of over a month due to Customs. Please use the tracking number provided to find out the status on the USPS website.

LOST ORDERS - If your order shows as delivered in our system, but you have not received your package, please reach out to the Post Office directly with your tracking number. We are not responsible for lost orders.

Prices are displayed below & are available for selection at checkout. Delivery times cannot be guaranteed.

Location   

Shipping Method

Subtotal

Price

Delivery Time (Estimated)

Canada

Canada Post Expedited

>$85 

Free

2-5 business days

Canada   

Canada Post Expedited

<$85

$9.99   

2-5 business days

Canada

Canada Post Xpresspost

ALL

$40

1-2 business days

United States

Canada Post Tracked Parcel

>$100

Free

6-14 business days

United States

Canada Post Tracked Parcel

<$100

$13.99

6-14 business days

United States

Canada Post Expedited Parcel

ALL

$22.99

5-8 business days

United States

Canada Post Xpress Post

ALL

$60.00

1-3 business days


TAXES & DUTIES: Prices displayed on the website are before taxes. Any applicable sales tax will be calculated during checkout and displayed on the Order Review page. U.S. ORDERS - Orders may be subject to the taxes and duties in your region. Pelle Beauty® isn't responsible for additional taxes, duties or import fees that you may be charged.  

INTERNATIONAL ORDERS: At this time, we do not ship outside of North America.